Your data: see it, fix it, delete it
If you have an account
- Correct it: Account → Profile.
- Delete it: Account → Close account. We wait 30 days in case you change your mind (signing in again cancels it), then delete your profile, memberships and project assignments.
- Get a copy: email support@specdio.com from the address on your account. We send it within 30 days, in a common format (JSON / CSV plus your files).
Projects belong to the studio that created them, not to one person. If you are the only admin of a studio that still has other people in it, make someone else Admin first — the app tells you exactly what to do.
Disconnect Google or Dropbox
- Google sign-in: Account → Security → Ways you sign in → Unlink (add another way to sign in first). Or remove Specdio at myaccount.google.com/connections.
- Dropbox: Settings → Connections → Disconnect. We delete the sign-in key at once. Or remove Specdio at dropbox.com/account/connected_apps. What we kept from it, and how to have that deleted too: Privacy Policy §5.
If you do not have an account
For example, you are a client who opened a share link and left comments. A studio controls that project, so the fastest way is to ask the studio. You can also email support@specdio.com with:
- the name you typed on the share link,
- the studio or project name (or the link itself),
- what you want: a copy, a correction, or deletion.
We pass it to the studio and help them answer within 30 days. Note: a record that a client approved a drawing may need to be kept for the life of the project, because it is a business record. In that case we remove your name and keep only the decision, where the law allows.
How we check it is you
We reply to the email address on the account, or ask one or two questions only you would know (for example which project you commented on). We never ask for your password.
Stop emails
Every reminder email has an Unsubscribe link at the bottom. One click turns them off.
More detail: Privacy Policy §10, Your rights.